Brain Bee Library
In short: we collect only what we need to lend you books and deliver them. We never sell your data, show ads or track you across the internet. You can ask us to see, correct or delete your data at any time.

1. Who we are

Brain Bee Library is a book-lending service in Bangalore, operated by Kiruthika S. In this policy, "we" and "us" mean Brain Bee Library. We decide how your personal data is used, so under India's Digital Personal Data Protection Act, 2023 (DPDP Act) we are the "Data Fiduciary".

Contact: info@brainbeelibrary.in · +91 94892 66107

2. What we collect and why

InformationWhy we need it
Your name, username and email addressTo create and run your account, and to email you about your orders and plan
Mobile numberTo contact you about deliveries, pickups and your plan, including on WhatsApp
Delivery address and pincodeTo deliver and collect books, and to check we deliver to your area
PasswordTo protect your account. We store it only in a scrambled (hashed) form that even we cannot read
Your plan, orders, borrowed and returned books, and plan requestsTo run the lending service: credits, deliveries and returns
Payment notes recorded by our team (amount and reference)To keep track of what you have paid. We do not take card or bank details on this website
Failed login attempts (username, internet address, browser type)To protect accounts from password guessing. Repeated failures pause logins for 30 minutes

We do not collect information about children. Accounts are for adults (18 or older); children borrow books through a parent's or guardian's account.

3. Consent

When you create an account, you confirm you are 18 or older and agree to this policy, and we record when you did so. You can withdraw your consent at any time by writing to us. We will then close your account, after you have returned any books you hold.

4. Who we share it with

We share your data only with service providers who help us run the library, and only what they need:

To find book details we send only a book's ISBN to Open Library and Google Books, never anything about you. Links to Goodreads and Google Books take you to those websites, which have their own privacy policies.

We never sell or rent your data, and we do not use advertising or tracking tools. We will share data with authorities only when the law requires it.

5. Cookies

We use only the cookies the website needs to work: one keeps you logged in, and one protects forms against misuse. We use no advertising or analytics cookies. Our fonts and images are served from our own website, so your browser does not contact other companies when you visit.

6. How long we keep it

We keep your account data while you are a member, and for 1 year after your last plan ends, in case you come back or there is something to settle (for example, a book still to be returned or your deposit). After that we delete or anonymise it. Records we must keep by law (for example, payment records for tax) are kept only for as long as the law requires.

7. How we protect it

The website uses encrypted connections (HTTPS). Passwords are stored hashed. Staff need a password and a one-time code from their phone to see customer data, and staff actions are logged. We collect the minimum we need.

8. Your rights

Under the DPDP Act you can:

To use any of these rights, write to our grievance contact below. We will reply as soon as possible and within the time the law allows.

9. Grievance officer

Kiruthika S, Brain Bee Library
Email: grievance@brainbeelibrary.in
Phone / WhatsApp: +91 94892 66107

10. Changes to this policy

If we change this policy, we will update the date at the top and, for important changes, tell members by email.